Meet The Team

OPTESS know that the strength of a business is led by the strength and co-operation of its workforce. This ethos is reflected in the hard work and teamwork of its dedicated team.

Garry Crackle

Managing Director

Garry’s career  in the financial services industry has spanned over 30 years, gaining experience within the banking, investment and pension arenas, working with larger corporates and the SME markets. Garry has held positions at Standard Life and Legal and General, working with Financial Advisers throughout his career. Garry’s experience spans Business Development, Sales Management and Training and Development.

His valuable knowledge and experience  has given rise to the “OPTESS” proposition, understanding  the benefits  of offering external support to business

Duncan Peel

Head of Sales & Operations

Through a career ranging from customer service to sales and account management within the Pensions sector, as well as the achievement of the  Pensions Management Institute’s Certificate in Automatic Enrolment, Duncan has developed a very thorough knowledge of this subject.

Duncan’s day-to-day duties include the supervision of both the Business Services and Employer Support Teams, as well as working with employers to assist with and better their awareness of their responsibilities. Duncan is well aware of the needs many employers face across the UK and uses his experience, knowledge and expertise to over come these.

Samanatha Kew

Employer Support Manager

Samantha Kew joined OPT in November 2018, and became head of the employer support department.

In this role, she deals with phone calls and emails from employers who require assistance with the Root website, or who have questions relating to auto enrolment enquiries. She also undertakes tasks to help employers such as running of assessments and completing Re-Declarations of Compliance.

Prior to joining OPT Samantha had previous roles within the travel industry, sales and also events planning. All ensuring she has the ability to build a great rapport with employers and has acquired excellent communication skills.

In her personal time, she is mainly found running after her two children, however she is also halfway through completing a law degree.